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CUSTOMER REFERENCE SPECIALIST - KOREAN SPEAKING (DETERMINED PERIOD CONTRACT)
at ORACLE in Bucuresti
Business Area: Marketing
Country: Romania
Job based in: Bucharest
Location: Bucharest
Job Reference: MM/216101/W
RESPONSIBILITIES:
Consolidate from various sources a single “target customer” list of possible target customers for reference recruitment; Participate in various communications channels to form potential customers for reference target; Update target customer list with exact sales and support information from various sources; Validate customer information – baseline and product - from various sources; Identify Key or Named Reference customers from target list; eMail invitations to target customers to participate in reference programs; Proactively search for suitable reference matches in various Oracle systems to identified top deals by product, by industry, by region or by solution areas; Ensure data accuracy of information and send suitable reference matches to specific sales representatives; Educate sales reps on the usage of reference database and reference workbench tools; eMail “thank you's” to reference customers upon completion of activities; Assist country or corporate reference managers in research of reference customers; Ensure data accuracy of specific reference customers, with regards to customer information, product association and related collateral; Update information in customer record upon completion of reference activities or collateral – non-Key or Named Reference customers only
QUALIFICATIONS:
Good analytical / problem solving skills in order to determine requirements for reference target, recruitment or fulfillment; Good communications skills to relate relevant information to sales representatives, country or corporate reference managers; Previous experience in a customer facing environment/ account management/ sales support would be a plus; Negotiation skills; Result orientated and able to drive initiative, prioritize assignments, and maintain focus on goals; Strong personal drive with a keen sense of urgency, motivation, and tenacity in achieving results; Must be self-motivated and able to work independently to fulfill the responsibilities for the assigned product, industry, solution or geographic area; Strong computer skills to navigate across multiple Oracle systems and tools; Strong focus on internal customers by showing capability to interpret and to match the internal customer's needs to the capabilities of the reference fulfillment; Interest in building and maintaining relationships with internal customers; Very good team worker; Excellent English language skills; Able to work late evening / early night work hours to accommodate requirements of global operations; Able to communicate in a 2nd language – Korean
Please send your CV in English! Thank you!
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