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Job Title: Information Systems Officer (Platform Services Manager), P4 Department/ Office: United Nations Joint Staff Pension Fund Duty Station: NEW YORK Posting Period: 23 August 2012-29 October 2012 Job Opening number: 12-IST-UNJSPF-23808-R-NEW YORK (O) United Nations Core Values: Integrity, Professionalism, Respect for Diversity Org. Setting and Reporting This position is located in the Information Technology Operations Unit (ITOU) of Information Management Systems Service of the UN Joint Staff Pension Fund. The incumbent reports directly to the Senior Information Officer. Responsibilities Within limits of delegated authority, the Information Systems Officer will be responsible for the following duties. Plans and directs major systems projects of significant importance to the institution, or major components of these complex systems which typically impact critical operations and large or multiple user groups. · Provides expert advice on complex systems analysis and design; identifies the need for new systems (or modifications to existing systems) or respond to requests from users; develops plans for feasibility assessment, requirements specification, design, development and implementation, including project plans, schedules, time and cost estimates, metrics and performance measures. · Develops cost proposals for contractual services, oversees the technical evaluation of proposals received and manages the contract service. · Tracks and monitors project progress against plan, requirements, quality measures, standard processes; liaises with users on all aspects and during all phases of development and implementation. · Provides professional leadership and work direction to assigned project team, and/or mentor and supervises the work of new/junior officers, contract staff, etc. · Is actively involved in the execution of the most complex aspects of the project (e.g. systems analysis, development, programming, etc.); oversees development of document and database structures, ensuring that all design aspects are addressed and control and security mechanisms are established. · Develops, implements and monitors information standards and guidelines, including testing paradigms. · Prepares technical and user documentation for entire systems and interdependent applications; prepares training materials and detailed technical presentations. · Keeps abreast of developments in the field of messaging and collaboration systems, middleware; and determines the need for testing and evaluating new products and technologies; provides leadership on introducing technological changes; prepares various technical reports. · Facilitates communications between IMSS and its major clients for good client relations. · Participates in planning and preparation of the budget, work program and spending plan. Competencies Professionalism:Knowledge of systems design, and development, management, implementation and maintenance of complex information systems. Ability to develop and oversee large centralized or decentralized institutional systems; conceptual and strategic analytical capacity to understand information system and business operational issues so as to thoroughly analyze and evaluate critical systems matters. Knowledge of end user systems (e.g. Messaging and Collaboration Systems) as well as Enterprise Data Exchange Systems, knowledge of organization’s information infrastructure and IT strategy as it relates to user area(s). Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Working knowledge on project management and ITIL is desirable. Teamwork: -Works collaboratively with colleagues to achieve organizational goals -Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others -Places team agenda before personal agenda -Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position -Shares credit for team accomplishments and accepts joint responsibility for team shortcomings Client Orientation: -Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view -Establishes and maintains productive partnerships with clients by gaining their trust and respect -Identifies clients’ needs and matches them to appropriate solutions -Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems -Keeps clients informed of progress or setbacks in projects -Meets timeline for delivery of products or services to client Education Advanced university degree (Master’s degree or equivalent) in computer science, information systems, mathematics, statistics or related field. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree. Work Experience A minimum of seven years of progressively responsible experience in planning, design, development, implementation and maintenance of computer information systems or related area. Experience in messaging and collaboration products such as Domino or Exchange, eLearning Systems, Sametime, Enterprise Data Exchange Systems (e.g. SAP PI, Oracle Fusion) and Knowledge Management Systems is desirable. Experience working in a Pension Fund, Financial Institution or Insurance company is desirable. Languages English and French are the working languages of the United Nations Secretariat. For this post fluency in English is required (both oral and written) knowledge of the other is desirable. Knowledge of another UN official language is an advantage. Assessment Method Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview. United Nations Considerations The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS. Source: UN Careers.

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